The Federal Government has warned telecommunications operators to improve service quality or face regulatory sanctions, stating that recent reforms have stabilized the sector and removed excuses for poor network performance.
Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani, issued the warning in a statement on Sunday, emphasizing that Nigeria’s connectivity gaps were largely structural, driven by years of underinvestment and constraints on operators.
the government has stabilized the sector through tariff adjustments, the designation of telecom infrastructure as critical national infrastructure, tax harmonization efforts, and broader macroeconomic reforms.
These changes have restored operator profitability and created a more transparent, market-driven environment, giving telcos the capacity to invest in network improvements.
“It is now the responsibility of telecom operators such as MTN Nigeria, Airtel Nigeria, Globacom, and 9mobile to take all necessary steps to resolve network challenges and deliver the level of service Nigerians expect,” the minister insisted.
The Nigerian Communications Commission (NCC) has been fully empowered to monitor performance, enforce standards, and ensure compliance, with sanctions expected for defaulting operators”.